Privacy policy

GeorgeLiChess is run by George Li LLC ("we"). You can reach us at hello@georgelichess.com.

What we collect

When you buy, our payment processor collects your name, email address and card details at checkout, and your card details do not reach us. We receive your name, email address, the amount, the date and what you bought. When you write to us or we arrange a lesson with you by email, we keep your messages and your email address in our inbox, along with what you tell us about the student: a first name, an age range, a rating and goals if you give them, and the dates and times of lessons. We also collect technical information such as your IP address to keep the site secure. Buying is for adults: parents and guardians buy for students under 18, and a student under 13 does not fill in a form or write to us on their own.

How we use it

To schedule and teach lessons, send the video link, confirmations, reminders and receipts, answer your questions, handle payments, keep the records the law requires, and keep the site secure. We do not sell your information, and we do not use it for advertising.

Who handles it for us

We use service providers to run the site and our business: payment processors, hosting and infrastructure providers, email delivery providers and video meeting providers. They may use the information only to provide their service to us.

Cookies

The site has no accounts, so it sets no cookie to keep you logged in.

How long we keep it

Lesson details, including the student's first name, age range, rating and goals, stay with us until you ask us to delete them. Emails you send us stay in our inbox until we delete them or you ask us to. Payment and purchase records are kept for as long as tax and bookkeeping rules require.

Your rights and how to use them

Everyone can ask us for access to the personal information we hold about them, to correct it, to delete it, and to receive a copy of it. You may also unsubscribe from any non-essential email with the link in it.

California. If you live in California you have the right to know what personal information we collect, use and disclose, to delete it, to correct it, and to opt out of its sale or sharing. We do not sell or share personal information. We do not treat you differently for using these rights. An authorized agent may make a request for you; we may ask for proof that they act for you.

EU and UK. If you are in the EU or the UK you have the right of access, rectification, erasure, restriction of processing, portability and objection. You may also complain to your local supervisory authority; in the UK that is the Information Commissioner's Office (ICO).

How to ask. Write to hello@georgelichess.com from the email address you paid or wrote to us with. We may ask you to confirm who you are. We respond within the time the law requires. For a student under 18, the parent or guardian who bought the lessons makes the request.

Deletion. When we carry out a deletion request we delete the personal information we hold about you and the student, including the lesson details and the emails in our inbox, except records we must keep for payment, tax and legal reasons. Payment processors keep their own records under their own rules.

Children

If you believe a child has given us personal information, write to us.

Security

We use reasonable measures to protect your information. No method of storing or sending information is completely secure.

Changes

We publish the updated policy here and change the date above.